Canton Municipal Utilities Canton Municipal Utilities

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Frequently Asked Questions

  1. What number do I call if my services are interrupted?
  2. Can I get an adjustment to my bill if I have a water leak?
  3. Is my meter read every month?
  4. Do you offer budget billing?
  5. When do we get our deposit back?
  6. What should I do if I have a water leak on my side of the meter?
  7. How do I disconnect service?
  8. If half my lights are on, what should I do?
  9. How much is my deposit?
  10. What method of payments do we accept?
  11. How is my sewer charge calculated?
  12. Who do I call for problems with garbage, stopped up ditch, or if I need a culvert?
  1. What number do I call if my services are interrupted?

    Call 601-859-2474.

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  2. Can I get an adjustment to my bill if I have a water leak?

    Call 601-859-2921 and discuss your problem with Mrs. Johnson.

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  3. Is my meter read every month?

    Yes.

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  4. Do you offer budget billing?

    If you are a homeowner, have lived at the address for two years and have a good payment history.

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  5. When do we get our deposit back?

    When the account is closed and the final bill is paid.

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  6. What should I do if I have a water leak on my side of the meter?

    It is your responsibility to call a plumber and have it repaired.

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  7. How do I disconnect service?

    To terminate your service you may come by the CMU business office or fax a statement to 601-855-5477.  Please include the address to disconnect, date for disconnection, a telephone contact number and your new mailing address.

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  8. If half my lights are on, what should I do?

    Check your breaker box.

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  9. How much is my deposit?

    Homeowner $200.00, rental $300.00 and commercial and industrial are based on two months of the highest usage.

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  10. What method of payments do we accept?

    We accept cash, check, money order or credit card.  The credit cards we accept are Mastercard, Visa, Discover, and American Express.

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  11. How is my sewer charge calculated?

    Sewer charges are based on water usage.

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  12. Who do I call for problems with garbage, stopped up ditch, or if I need a culvert?

    Call  Public Works at 601-859-8626.

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Contact Us

CANTON MUNICIPAL UTILITIES

POST OFFICE BOX 114
CANTON, MS 39046

EMERGENCY SERVICE

24 HOURS
601-859-2474

SERVICE CENTER

225 N. HARGON STREET
601-859-2474

BUSINESS OFFICE

127 W. PEACE STREET
601-859-2921
8:00AM-5:00PM
MONDAY – FRIDAY

CALL BEFORE YOU DIG

MISSISSIPPI ONE CALL
1-800-227-6477.