COVID-19 Operational Changes

To Our Valued Customer:

CMU is monitoring the COVID-19 situation daily. Our commitment to customer and employee safety is of utmost importance. CMU has issued policies to protect employees and customers, and has adjusted standard services in response to the COVID-19 crisis.

As an essential business, CMU will remain open to provide essential public services. [For a complete list of CMU Business Hours, Contact Information, and How to pay Bills, see below.]
CMU is following recommendations set forth by the MS Department of Health, the Centers for Disease Control and Prevention, and the World Health Organization.
Health and safety are our first priority.

Please be sure to check back as our policies may be updated to reflect changes in the COVID-19 strategy and response.

Know that we remain committed to all of our customers and our employees. We will continue delivering the essential services our customers depend upon with a focus on the health and wellbeing of our community.

Thank you!
Howard Young General Manager

How to Pay Bills, Business Hours, and Contact Information:

Customers will be able to make utility payments by phone, night drop box, online, and at alternate sites. CMU has partnered with the following locations to provide remote locations for payment services:

Bank Plus, 3366 North Liberty Street, Canton, MS
Renasant Bank, 3330 South Liberty Street, Canton, MS
Canton Discount Drugs, 726 E. Peace Street, Canton, MS

Only current bills (paid on or before the due date) can be accepted at the above locations. You must have your utility bill with you to make a payment. No partial payments or late payments will be accepted. No bank payments will be accepted after the 18th.

Customer service representatives will be taking calls from 8 a.m. - 5 p.m., Monday - Friday.

Customers calling for information and to make payments should expect longer than usual wait times. You can call Customer Service at (601) 859-2921.